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Frequently Asked Questions:

1. What are reverse auctions ?
A reverse auction is an auction where the buyer organizes the auction, and invites sellers to bid for the best (lowest) price. It is widely used by large enterprises in they procurement processes in order to ensure the best deal.

2. How do reverse auctions work ?
You invite your suppliers to bid for the best price for something you want to buy. You define when the auction starts and ends. You may define auto-time extension each time a new bid is placed. When no more bids are placed, an auction winner is found!.

3. Must I buy to the winning Bidder ?
That is up to you. Remember that you decided what suppliers to invite to the auction. It is a good procurement practise not to invite someone whom you do not wish to buy in the first place.

4. Is uniTender Free ?
uniTender enables you to organize test auctions for Free. These demo auctions are limited to non-commercial purposes. For commercial purposes our services are paid. Please check our pricing plans for details.

5. Why are auctions paid?
The technological infra-struture requirements to provide advanced auctions (high number or bidders, bidding items and fast streaming interface) is very demanding.
An advanced auction with a high number of bidders and items with a fast-streaming interface requires a dedicated Internet/Database server during the auction duration, this infra-struture is expensive, this is why auctions are paid.

6. Do bidders have access to each other information and prices ?
No, unless you want to. Auction information disclosure is configurable.
uniTender auctions provide 4 levels of disclosure:
1 - In a Fully disclosed auction all bidders see each other prices and company names.
2 - In a Pseudo-disclosed auction bidders see each other prices (bids) but company names are replaced by a pseudo-name (configured by you).
3 - In a Undisclosed auction best prices are disclosed, but no other competitor information is displayed.
4 - Blind auction: each bidder only sees the rank of the bid. Best price and competitor information is not displayed.

7. Whom should I invite to my auctions ?
It is good practise to Request for a Proposal to suppliers prior to an auction invitation. You should only invite to the auction the suppliers you decided that qualify for the final negotiation.

8. Is Auction Setup Difficult ?
No. Auction Setup takes less than 5 minutes. Just configure the auction name, start and end time. Enter the bidder information to make the invitations, and that's it!

9. How do bidders get familiar with the auction interface prior to the auction ?
Each time you configure a new auction, an auction replica is created in order for the bidders to access the interface and explore it for a while. The auction replica opens imediatly once bidder invitations are sent, and only closes after the real auction is closed.

10. When should I create my auction ?
It is good practise to create the auction 3 to 5 days prior to the auction date, so that bidders receive the invitations and still have time to explore the auction interface before the real auction.

11. I have more questions, what should I do ?
Contact us using the contact form .

The uniTender mission is to broaden to all Enterprises the same negotiation tools that Large Corporations have, with affordable, high-tech real time reverse auctions.

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